Tarmex Terms & conditions

Use of this Tarmex website (“Website”) and the service offered on the Website (“Service”) are governed by the terms contained on this Terms and Conditions page (“Terms”). This agreement entirely constitutes the agreement between the parties. All other information provided on the Website or oral/written statements made are excluded from this agreement; the exchange policy is provided for guidance only and does not constitute a legal agreement between the parties.


By accessing, viewing or downloading information from the Website and using the Service provided by Tarmex you you acknowledge that you have read,understood and unconditionally agreed to be bound by these Terms. Tarmex may at any time without notice amend these Terms. You agree to continue to be bound by any amended terms and conditions and that Tarmex has no obligation to notify you of such amendments. You acknowledge that it is your responsibility to check these Terms periodically for changes and that your continued use of the Website and Services offered by Tarmex following the posting of any changes to the Terms indicates your acceptance of any such changes.


The Website and the copyright in all text, graphics, images, software and any other materials on the Website is owned by Tarmex including all trademarks and other intellectual property rights in respect of materials and Service on the Website. Materials on this Website may only be used for personal use and non-commercial purposes.


You shall not in any circumstances obtain any rights over or in respect of the Website (other than rights to use the Website pursuant to these Terms and any other terms and conditions governing a particular service or section of the Website) or hold yourself out as having any such rights over or in respect of the Website.


Important Reminder:


The digital assets themselves are not offered by any financial institution, corporation or this website.


1. The digital asset market is new and unconfirmed, and will not necessarily expand.


2. Digital assets are primarily used by speculators, and are used relatively less on retail and commercial markets. Digital asset transactions are highly risky, due to the fact that they are traded throughout 24-hours a day without limits on the rise or fall in price, and market makers and global government policies may cause major fluctuations in their prices.


3. Digital asset transactions may be suspended or prohibited at any time due to the enactment or modification of national laws, regulations and regulatory documents.


4. The Services are intended solely for users who are 18 or older. By accessing or using our Services, you represent and warrant that you are at least 18 years old and have not previously been suspended or removed from the Site or Services. 


5. You understand that this website is only intended to serve as an avenue  for you to obtain digital asset information, find trading counterparties, hold negotiations on and effect transactions of digital assets. This website does not participate in any of your transactions, and therefore you shall, at your sole discretion, carefully assess the authenticity, legality and validity of relevant digital assets and/or information, and solely bear the responsibilities and losses that may arise therefore.


6. All opinions, information, discussions, analyses, prices, advice and other information on this website are general market reviews and do not constitute any investment advice. We do not bear any loss arising directly or indirectly from reliance on the above-mentioned information, including but not limited to, any loss of profits.


7. Using internet-based trading systems also involves risks, including but not limited to failures in software, hardware or Internet links, etc. In view of the fact that we cannot control the reliability and availability of the Internet, we will not be responsible for any distortion, delay and link failure.


8. It is prohibited to use this website for any illegal activities, such as money-laundering, smuggling and commercial bribery.


Upon uncovering any of such illegal activities, this website will adopt all available measures, including but not limited to freezing accounts, notifying the relevant authorities and so on, and in this case, we shall not assume any of the responsibilities arising therefrom, and reserve the right to hold the relevant persons accountable.


Account Registration


In order to use any of the Services, you must first register by providing your e-mail and password, along with affirming this Terms of Service. You agree to not enable anyone to use or direct your account, and to update Tarmex of any information change or if your account has been compromised. You are responsible for keeping, protecting and safeguarding any keys, certificates, passwords, access codes, user IDs or other credentials and login information (collectively "Passwords") that have been provided to you or that are generated in connection with your use of the Services. If you lose your Passwords, you may not be able to access your account. You agree to notify Tarmex immediately of any unauthorized use of your Passwords. Tarmex will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of your Passwords.


The user has the right to choose whether to become the Tarmex network's users. If users choose to become Tarmex registered users, they can create their nicknames. Usernames and nicknames shall abide by relevant laws and regulations and also in accordance with the network morality. Usernames and nicknames cannot contain any words which related to insults, threats, obscene, abuse and other violations of the legitimate rights and interests of others.


Once the user is registered, and become the user of Tarmex network, he or she will get the username (user mailbox) and password, and is responsible for all activities and events with this username and password after entering the system, and bear all the legal liability directly or indirectly caused by the language and behaviors of the use of this username.


Users who lost their passwords can reset it after being verified through their registered email addresses. You shall immediately report to Tarmex if any unauthorized operations or security breaches are found.


Termination of Agreement


You hereby agree that, Tarmex shall have the right to terminate all or part of Tarmex Service to you, temporarily freeze or permanently freeze (cancel) the authorizations of your account on Tarmex at Tarmex’s sole discretion, without any prior notice, for whatsoever reason, and Tarmex shall not be liable to you; however, Tarmex shall have the right to keep and use the transaction data, records and other information that is related to such account. In case of any of the following events, Tarmex shall have the right to directly terminate this agreement by cancelling your account, and shall have the right to permanently freeze (cancel) the authorizations of your account on Tarmex and withdraw the corresponding Tarmex account thereof:


1. After Tarmex terminates services to you, you allegedly register or register in any other person’s name as Tarmex user again, directly or indirectly;


2. The email address you have provided does not exist or cannot receive emails from us, and no other means of communication is available to us to establish contact with you; OR that we have managed to establish contact with you via other means of communication and notified you to modify your invalid email address into a valid one, but you fail to complete this modification process within 3 working days.


3. The main content of user’s information that you have provided is untruthful, inaccurate, outdated or incomplete; when this agreement (including the rules) is amended, you expressly state and notify Tarmex of your unwillingness to accept the amended service agreement.


After the account service is terminated or the authorizations of your account on Tarmex is permanently froze (cancelled), Tarmex shall not have any duty to keep or disclose to you any information in your account or forward any information you have not read or sent to you or any third party.


You agree that, after the termination of agreement between you and Tarmex, Tarmex shall still have the rights to: keep your user’s information and all the transaction information during your use of Tarmex Service. Claim against you according to this agreement if you have violated any laws, this agreement or the rules during your use of Tarmex Service. After Tarmex suspends or terminates Tarmex Service to you, your transaction activities prior to such suspension or termination will be dealt with according to the following principles and you shall will take care of on your own efforts and fully undertake any disputes, losses or extra expenses caused thereby and keep Tarmex harmless from any losses or expenses:


Tarmex shall have the right to delete, at the same time of suspension or termination of services, information related to any un-traded coin tokens that you have uploaded to Tarmex prior to the suspension or termination. If you have reached any purchase agreement with any other member prior to the suspension or termination but such agreement has not been actually performed, Tarmex shall have the right to delete information related to such purchase agreement and the coins in question. If you have reached any purchase agreement with any other member prior to the suspension or termination and such agreement has been partially performed, Tarmex may elect not to delete the transaction; provided, however, Tarmex shall have the right to notify your counterparty of the situation at the same time of the suspension or termination.




You shall indemnify Tarmex and hold us harmless from and against all third-party claims except those resulting solely from Tarmex’s breach of these Terms. Similarly, Tarmex shall indemnify and hold you harmless from and against all third-party claims except those resulting solely from your breach of these Terms.


1. Tarmex, as a third party platform for "network service provider", does not guarantee the information and services provided in this the site platform can fully meet the needs of users. Tarmex shall not be liable for errors, insults, defamation, nonfeasance, obscenity, pornography, or blasphemy that may occur during the process of acceptance of the Tarmex web service.


2. Based on the special nature of the Internet, Tarmex does not guarantee that the service will not be interrupted, and the timeliness of the service, security are also not guaranteed, and Tarmex do not bear the responsibility which is not caused by Tarmex.Tarmex tries to provide a safety network environment to the users, however, Tarmex does not guarantee that the site or its servers are free of viruses or other potentially harmful factors; therefore, the user should use the industry's recognized software to check and kill any virus in the files downloaded from Tarmex.


3. Tarmex is not responsible for the failure of preservation, modification, deletion or storage of the information released by the user. Nor will Tarmex be liable for the typographical errors, negligence, etc. not intentionally caused by Tarmex.Tarmex has the right but no obligation to improve or correct any omission, error of any part of this site.


4. Unless Tarmex is expressly agreed in writing, Tarmex shall not guarantee the accuracy, completeness, reliability of any content, such as, but not limited to, advertising from the Site in any manner (including but not limited to, containing, connecting, by way of, or downloading) from the Site; Tarmex is not responsible for any products, services, information or materials purchased or obtained by the user according to the content information on this website. The user bears the risk of using the content of this website.


5. The user comments published by users in Tarmex, are only on behalf of the user's personal point of view. It does not mean that this site agrees with their views or confirm their description. This site does not bear any legal responsibility caused by any user comments.


6. Tarmex has the right to delete all types of information which does not meet the requirements of the laws or agreement, and Tarmex retains the right not to inform the user.


7. In regards to notices issued to the users, Tarmex will deliver these notices through a formal page announcement, station letter, e-mail, customer service phone call, SMS or regular mail delivery. Tarmex does not bear any legal responsibility for any winning, discount activities or information which are delivered not by above channels.


8. Tarmex has the right to adjust the recharge, commission, transaction and other fees according to market conditions, and have the right to decide the termination of the free promotion period.


Limitation of Liability


In no event will Tarmex, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: * i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Tarmex under this agreement during the twelve (12) month period prior to the cause of action. Tarmex shall have no liability for any failure or delay due to matters beyond their reasonable control.




1. The User agrees to pay Tarmex the Transaction fee for each completed Transaction.


2. Prior to trading, the User must consider the Transaction fee rates published on the Fee Schedule page. However, Tarmex reserves the right to change the Transaction fee rates from time to time publishing updates on the Fee Schedule page.


3. The Transaction fee amount is automatically charged off in the currency indicated after symbol “/” in the trading pair after the relevant Transaction. Thus, for BTC/USD the fee is charged in USD; for ETH/BTC the fee is charged in BTC.


4. The minimum transaction fee equals to minimum currency amount. For Fiat currency it equals to 0.01, for Cryptocurrency it depends on the currency. The Transaction fee is charged according to the Rounding policy.


5. Minimum and maximum price, as well as minimum and maximum order amount vary for each trading pair and can be seen on the Trade Page when placing an order.


6. For specific type of orders, the Transaction fee may differ from those published on the 'Fee Schedule' page. Transaction fee rate shall be disclosed before the order execution.


7. The Transaction fee, other charges, as well as the charge procedure can be changed/reviewed unilaterally by Tarmex from time to time and such changes shall become effective the moment they are posted on the Site.


8. The User acknowledges and agrees that every Cryptocurrency’s network can deduct its own network fee.




1. All Services are provided “AS IS”, without guarantees of any kind, either expressed or implied.


2. Tarmex will strive to keep the Site up and running; however, all online services suffer from occasional disruptions and outages and Tarmex is not liable for any disruption or loss the User may suffer as a result. Thus, Tarmex does not provide any guarantees that access to the Site will not be interrupted or that there will be no delays, failures, errors, omissions or loss of transmitted information.


3. Tarmex will use reasonable endeavours to ensure that the User can normally access the Site in accordance with the Terms of Use. Tarmex may suspend use of the Site for maintenance and will make reasonable efforts to give the User a notice. The User acknowledges that this may not be possible in an emergency.


Privacy Policy


Tarmex may announce and amend its privacy policy on the platform of Tarmex from time to time and the privacy policy shall be an integral part of this agreement.




If you have any questions relating to these Terms of Use, your rights and obligations arising from these Terms and/or your use of the Site and the Service, your Account or any other matter, please, contact support@tarmex.io

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